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WORKSHOP MODULE AND TIMES
30-45 minutes, depending on the available time
Victim - Defining and learning about the state
of Victim Mentality in ourselves (and others). Learn, via exercises,
how to recognize when we are in that state, i.e., via certain specific
thoughts, emotions, body postures, strategies. Develop self-awareness
or self-recognition of that state--for the purpose of being able
to choose a more appropriate response to any circumstance. Learn
to choose our responses, rather than react, knee-jerk and victimy.
“Awareness allows choice.” Participants will learn to
identify the “Moment of Choice.” Through experiential--and
humorous--exercises, each participant learns to identify those specific
circumstances in life that are associated with his or her entering
into the victim state. Assessment tools, developed by TRP Enterprises,
are used for these purposes. Specific examples of worksite situations
are used as illustrations. Participants learn to step back, see
the humor, and be the “observer” in potentially stressful
situations. Primarily lecture with some audience participation.
(This piece is divided into two parts: one before the role plays
and one after.)
30-45 minutes, depending on available time
Assuming Total Responsibility for Our Emotions and Behavior
-- The opposite pole on the spectrum from Victim Mentality. A definition
of the Totally Responsible Person® (TRP®).
The definition of the TRP® is contrasted with the
definition of the “Victim Mentality.” Illustrations/examples
of our own ability to choose our mental state and attitude in any situation. Examples/stories of historical and contemporary figures
who do the same--by using principles of “personal responsibility”
to overcome “impossible” adversity. Discuss specific
ways and methods to convert negative emotional energy into positive,
creative expression; so that we can deal with all aspects of life,
no matter what the circumstances. Illustrations of ways to bring
out the best from oneself and others; how this applies to attitude
and motivation. (A scientific approach to the typically “fuzzy”
or “soft” topics of attitude and motivation.) Primarily
lecture with some audience participation. . (This piece is divided
into two parts-one before the role plays and one after.)
Please Note : THE TWO TOPICS ABOVE AND THE FINAL ONE
ON PURPOSE BELOW ARE ESSENTIAL TO ANY PRESENTATION.
25 minutes
Role Plays (Skills Practices) in groups of two. Putting
into practice what has just been learned. Participants role play
common workplace situations. They learn to let go of any victim
mentality, and solve problems and handle difficult situations. Participants
benefit from the actual experience of the shift made by moving from Victim to
TRP®. These exercises are humorous and powerful.
Includes a group debriefing session and a synthesis of the lessons
learned.
10 minutes
Comparing the TRP® State with the Victim
State. A behavioral review facilitated by a TRP Enterprises
assessment tool, of specific characteristics of each of these states,
and a review of the long lasting consequences of making decisions
when we are in the Victim state.
10 minutes
Hour-by-Hour Analysis of the Day. Self-awareness
of the prevalence of the victim state in our daily lives, using
a TRP Enterprises assessment tool. Becoming aware how this state
may play out, from the time we awake, through our workday and worksite,
to the time we go to sleep. Becoming self-aware of when and how
we “victimize” ourselves allows us to choose a more
productive approach.
5 minutes
Distinguishing between “responding”
and “reacting.” A group discussion
and flipchart exercise.
10 minutes
Group Victim -- Discussion of how we, as members
of groups, consider ourselves victimized by other groups, especially
in the work setting, e.g. doctors by nurses--and vice versa; administrators
by technical, or support people--and vice versa; sales department
by production department--and vice versa. A powerful tool for creating
harmony in an organization.
15 minutes
What Drives Me Nuts! -- A small group discussion
with each participant identifying specific things that upset, irritate,
anger, etc., them. Recorders will write them down and then each small
group shares the results with the larger audience for the purpose
of “getting them out in the open” so that we will no
longer be victimized by these events, etc. A humorous and meaningful
exercise.
15 minutes
Dealing With the Victim in Ourselves -- Specific
tools we can use to develop awareness and eliminate the victim mentality
in ourselves. Ways to create or maintain a “corporate culture”
where we work, which emphasizes being the TRP®, and
the avoidance of victim. Primarily lecture with some audience participation.
20 minutes
Eliminating Gossip and Criticism - Their destructive
consequences in the workplace--both subtle and obvious consequences.
Discussion of the separative nature of negative criticism and how
it blocks creative and productive activity. How the elimination
of criticism paves the way for increased productivity, and harmony.
Ways to move to the positive side of things. In-depth look at subtle
criticism, which interferes with organizational effectiveness. Humorous
skit by presenters introduces the topic. Short lecturette followed
by audience participation exercise.
20 minutes
Criticism: Group Exercise -- Participants are divided
into groups of 6-8. They are instructed to solve a problem that
has presented itself in the organization. Half of the participants
in the groups are instructed (privately) to criticize all solutions/suggestions
of the others. Then, the exercise is repeated with all participants
attempting to solve the problem and conduct the discussion based
on guidelines given. This module follows the previous one and allows
participants to experience the shift that can occur when we move
away from criticism and blame to a mode of cooperation and responsibility.
An illustration of the character trait “respect” is
the lesson of this exercise.
10 minutes
Lunchtime “Homework” Assignment discussion.
Takes place right after lunch. Self-awareness of how we may have
felt victimized by happenings at lunch, after the morning workshop
session: e.g., not enough time to eat, dissatisfaction with the
food, service, price, etc. A sharing exercise, often quite humorous.
15 minutes
Mirroring -- Based on the psychological concept
of “projection,” this exercise helps participants recognize
those times when they react to or become critical of others and
how it is often a “projection” of their own qualities
onto the other person. The exercise provides participants with great
insight into their own behavior and state of mind. The perfect process
for beginning the eradication of blame and criticism.
15 minutes
Dealing with the Victim Mentality in Others -- Specific
tools which can be used to diffuse others who come at us in a victim
state. Ways we can help others to move out of the victim mentality
by our behavior. Illustrated with stories of real-life situations.
(A prerequisite to the next session.)
10 minutes
How to Avoid Rescuing and Enabling the Victim--How to Foster
the TRP® in Them. A presentation of what
it means to “rescue” or “enable” someone
who is in the victim state. Participants come to realize that we
often do this unconsciously. (Prerequisite to the next two sessions.)
Lecture.
15 minutes
Department vs. Department or Group vs. Group. An
interactive exercise where participants represent two different
groups/departments in the organization where conflict has prevented
optimal performance. With both groups in the room they are led through
an exercise that helps develop empathy for the other’s concerns
and focus on problem solving rather than complaining and criticizing.
Great exercise for warring tribes!
20 minutes
Learning to Respond as a TRP®, Not as a Rescuer
or Enabler. Participants engage in problem-solving exercises
in small groups. They learn both how to avoid rescuing/enabling,
as well as how to bring out the Totally Responsible Person®
(TRP®) in the other person. (A prerequisite to the
next session.) Small group discussion and problem solving. (Six to
eight persons.)
25 minutes
Rescuer/Enabler Role Plays, in Groups of Two. Each
participant first plays the role as a rescuer/enabler and then as
a TRP®. Participants apply what was just learned
in the last session to real-life situations. They practice specific
TRP® behaviors. Role plays are followed by a debriefing
and question and answer session.
15 minutes
How have I rescued and enabled others? A discussion
in small groups with each person answering this question. Each group
then reports to the larger group some of the answers learned. Group
discussion activity.
15 minutes
How do others rescue and enable me? A discussion
in small groups with each person answering this question. Each group
then reports to the larger group some of the answers learned. Group
discussion activity.
15 minutes
Ten Commitments of Group Work. A review of ten
of the most powerful guidelines for effective collaboration and
working together available anywhere. These were developed out of
actual experience in one of the most cutting-edge organizations
in America.
35 minutes
Giving and Receiving Feedback. Consisting of both
group activities and lecturettes and stories, the focus is on how
we are when we give and receive feedback. Illustrations are used
to drive home the points and participants get to practice giving
and receiving. Participants are introduced to the concepts of “standing
under” feedback and “hmmming.” This module has also
been expanded into a four-hour workshop.
15-20 minutes
Eliminating Limiting Beliefs . This exercise assists participants
in recognizing beliefs that limit their ability to perform and inhibit
productivity and personal effectiveness at work and at home. Participants are
shown examples of limiting beliefs and are asked to brainstorm what a TRP
response might look like. An example of a limiting belief might be:
“Management does not give us the resources we need.” A TRP
response might be: “It is up to me to do the best I can do regardless
of what management does.” After seeing examples of limiting beliefs
and their corresponding TRP response, participants and small groups are
directed to identify limiting beliefs they have heard, and then brainstorm
their own TRP response.
15-30 minutes
Leaving Personal Agendas at the Door -- This segment
is introduced with a skit by the presenters to illustrate what happens
when members of an organization pursue their personal agendas rather
than work in harmony with the corporate goals and mission. Sometimes
referred to as "leaving the ego at the door," the concept
of a "personal agenda" is examined and defined. Then the
group discusses the negative ramifications of when personal agendas
are out of alignment with the corporate agenda, and the benefits
which accrue when people recognize and leave agendas "outside."
15-20 minutes
The Importance of Purpose -- A discussion of the
significance of having a clear purpose in any worthwhile endeavor:
both at work and at home. Stories illustrate how a clear purpose
can help us focus on the things that matter, thus revealing to us
that all the other things (which typically “get to us”
or that we “take personally”) just really don’t
matter. This segment is introduced with a humorous skit showing
how--when we are motivated by a higher purpose--we can effectively
manage our emotional state, no matter what the circumstances. In
this module the concepts of “It really doesn’t matter,”
“I’m all right, right now,” and “It’s
got to stop somewhere” are introduced.
5-15 minutes, depending on time available and size of group
Final Activity: Participants share with the group, “What
I learned today.” These meaningful lessons serve
as motivation and reinforcement to the other workshop members. Participation
and sharing is optional, though 90 percent usually wish to share
Included in the six-hour workshop, there are 15-minute breaks in
the middle of the morning and afternoon session. Sessions are three
hours in length.
The first three segments in this description, on Victim, and TRP®,
and the Role Plays, together run 90 or more minutes and are considered
essential, and should be included in any presentation. The section
on Purpose, 15 to 20 minutes, is also of prime importance.
Not included is a time segment of 30-40 minutes for questions and
answers and/or other topics that may be tailored especially for
the client organization.
All the topics above will not be included in any particular workshop.
The particular topics will be chosen in consultation with the sponsoring
organization.
For multi-day workshops, there will be considerable time set aside
for solving problems unique to the client.
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